Chessington World of Adventures has cancelled its annual pass holder weekend due to “delays with infrastructure work”.
In an email sent to those registered to attend the event this Saturday and Sunday, the apologised for any disappointment and offered compensation.
It said: “By way of trying to make up for this disappointment, on your next visit to Chessington, we would like to offer you an exclusive fastrack ticket for a ride of your choice.”
Those who had registered and are in possession of an e-ticket will be able to exchange it for a fastrack pass at any time during the 2013 season.
The new Zufari ride has also been delayed and will not open until 27 March, a week later than planned.
Bad weather has been cited as the reason for the delays with the annual pass weekend and the new ride.