Man speaks of Fantasy Island staff ‘assault’

Fantasy IslandA man has spoken of an alleged assault on him and his son by staff at Fantasy Island amusement park in Lincolnshire.

He says that both he and his 15-year-old son were involved in an altercation with members of the park’s staff that resulted in a violent attack.

David Holland from Boston claims that the 2 November incident was sparked when he took a picture of the Fantasy Mouse rollercoaster and staff objected.

“The two ride staff told us we cannot take pictures,” David told Ride Rater.

“I pointed out that there are no signs saying this as a reply they said I was taking their photo and started being rude and abusive.

“I then went to complain to the manager who sent us with another worker to sort out the problem. The two workers were rude as soon as we got there and told the man who was supposed to sort it out that they do not care as he cant do anything, so now the so-called peace finding man radio’s another person.

“This time a big security person turns up and asks how it can be resolved. I said I wanted my money back but he refused and said we could go on the Fantasy Mouse as many times as we wanted.

‘Security guard punched me’

David says that at around 2:30pm he and his son attempted to return to the ride but were faced with a security guard who asked them to leave the rollercoaster’s queue.

Fantasy Mouse [Bannister.org]“I refused and pointed out the earlier discussion,” David said.

He states that the security guard then “lost his temper” and punched him.

“Admittedly I hit him back because I was in shock at all this bad treatment.

“Two more security officers came – one being the man who said we could ride the Fantasy Mouse – who now said he told us to keep off that ride and because I had punched his pal was going to take me outside for a pasting.

“They dragged me to near Burger King and give me a few slaps [and] a few kicks etc.”

David claims that the staff members also attacked his son both physically and verbally.

“They also punched my son who was asking them to stop it,” he said.

“Eventually I was told to get up and leave but was told by one of the security he was going to rape my son so I should watch out.”

David says that he reported the incident to the police, but was told by them that if he were to press charges the security staff involved would press charges against him for his punching of them.

He said his son suffers from attachment disorder and has been very upset about the incident.

The police also allegedly told David that the Crown Prosecution Service would likely not proceed with the case.

‘Staff felt under threat’

A spokeswoman for Fantasy Island said that the park was committed to providing a “safe and friendly environment for all our guests and staff”.

Paige Harris said: “The incident [in question] relates to a situation where our a number of our ride operatives unfortunately felt under threat and requested support, our security team responded quickly, professionally and appropriately in the circumstances.

“The police were called and no further action was taken as they were happy that the matter had been dealt with correctly by our security team.

“Sadly, with around 3 million visitors a year we do have some disruptions. All our staff are fully trained and work tirelessly to ensure our guests are not affected by such,” she added.

9 Comments on "Man speaks of Fantasy Island staff ‘assault’"

  1. Fantasy Island | 4 December 2014 at 09:01 |

    Fantasy Island is committed to providing a safe and friendly environment for all our guests and staff.

    The incident you are refer to relates to a situation where our a number of our ride operatives unfortunately felt under threat and requested support, our security team responded quickly, professionally and appropriately in the circumstances.

    The police were called and no further action was taken as they were happy that the matter had been dealt with correctly by our security team.

    Sadly, with around 3 million visitors a year we do have some disruptions. All our staff are fully trained and work tirelessly to ensure our guests are not affected by such.

    • Thank you for your official response, we have no incorporated this into the article. We did initially seek comment from the park via the communication links on the website but unfortunately they did not work at that time.

  2. Elaine. wells | 4 December 2014 at 07:46 |

    I would. Love to see them know. Because. My. Son not a little. Boy any more. He a boxer. Which. He started after. The incedent. He he say no one will get u now mum will they mum. As i forgot. To add they tipped me out of my wheelchair they said i was drunk. I donnt. Drink i have m.s. guttless cowards

  3. Elaine. wells | 4 December 2014 at 07:34 |

    I am. Disabled. In a wheelchair in in a wheelchair i bought. Off one. Of the stalls. Who. Offers. To put. Lotts of different. Things in a bag. My husband. Went round corner. With pur baby. Granddaughter. To feed her. When we meet. Up. We opens. Thebox were me an my 10 year old sso went back ask for our money. Back. An his security. Came from. Around. Back went for me my little. Boy tried protecting. Me so they. Hit him if it wasn’t for aman who seen it they attacked him I called security. They told us to leave. My son. Was. So distressed. Wake up. During. Nigh . To see if i was oky. Because he felt liked he Carnt. Protect me from. People. Like them macle me sick. Police. Did nothing. Because. I only had one hit ness sad. People

  4. security should have to do what police do show there badge or number all the time this would help fund the person that did this and then you could report him to higher department than fancy island

  5. I totally believe this security there are so far up there bum these days it’s unbelievable the man who is the peace maker was there in summer and I bet it’s the same security person as he told my kid he was going to kick his head in he thinks he’s a hard man hopefully he will meet someone bigger than him next time and assaulting a kid I take its a kid will never come here agin

  6. Well this is a place I will never be going agin I used to go there with my whole family and was going to do some fund raising for then but not no more this is a discrase the security people get away with anything I think they should have to where ID cards on show at all times like police have to show there numbers and can not refuse all I can say is shame on fancy island can’t wait till the place gets shut down

  7. I was never impressed by the staff at Fantasy Island, but even so that is pretty shocking. I remember once I complained about the staff at a funfair in a trip report and had to block them when they responded by sending me a load of inappropriate e-mails.

  8. honestly the security get away with it theyre like a family when I was 15 I remember a security guard smash someones face off a stall and beat him up all because the boy told him to shut the f up they need FULLY LICENCED AND TRAINED security the poor boy and his dad must be horrified !!

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